Rapidly changing demographics make it crucial for individuals to have a basic understanding of the Spanish language for effective communication in the workplace. Workplace Languages' KwikFix™ pocket guides close the communication gap between co-workers by including commonly used, industry-specific words and phrases in English and Spanish, along with the phonetic spellings.
The "grammar-less" approach of these easy-to-use guides allows individuals to instantly communicate in their non-native language. Armed with these communication tools, workers will increase productivity, improve retention, provide better customer service, and promote safer working conditions.
Survival Spanish for Banking and Financial Services includes frequently asked questions and phrases related to: tellers/front line; the customer identification program; deposits, products, and services; lending; mortgage; commercial loans; declining a product or service; numbers, time of day, months; and a glossary of terms.
For pricing information on orders of more than 1,000 copies, please call 1.800.328.1452.