Communicating effectively is an essential skill. For some individuals, however, mastering this skill can be challenging as they work in bilingual work environments, especially in the hospitality industry.
Specially created for individuals with limited English proficiency (LEP), the Workplace English for the Hospitality Industry Kit is designed to help Spanish-speaking employees reach their professional potential by learning everyday English encountered on the job. This flexible kit can be a self-study program or led by managers and trainers, and can be completed in less than three months with two 45-minute sessions per week.
Workplace English for the Hospitality Industry Kit teaches workplace English with an added focus on life skills to help individuals in their daily lives. Teaching everyday English allows learners to immediately use their newly acquired English skills because the emphasis is off of grammar. Everyday language areas include:
- Introductions and greetings
- Scheduling
- Food
- Safety
- Customer service
- Numbers
- Hygiene
- In the kitchen
- Cleaning
Each kit includes five skill books, a facilitator's guide, a vocabulary flash card deck, two bilingual CDs, and a full-color (folded) 18 x 24 Bilingual Quick Reference Poster.
Additional skill books in packages of five can be ordered for $89.95/pkg.
